Customer Testimonials

Good Service is in the Eye of the Beholder.

testWe can say all we want about the level and quality of home and commercial security we provide, but ultimately what you see is of far greater significance.

At Now Security Systems, we’re happy to report that we enjoy a high rate of customer satisfaction. Here are just a few of the recent comments we’ve received.

Extensive back ground in protecting you and your family. Russel and his team of staff go above and beyond to make sure your happy and fully understand how to use your alarm system. What I liked most is that they didn’t try to sell me anything more than what I needed to keep my family safe.

John R.

They came when they said they would, fixed it, techs were clean & courteous, and only charged me $100 for the fix since I have been a loyal customer for so long. I cant remember the last time a service guy came to the house with out a hitch!

Keep it up!

Thomas S.
Hamden, CT

I have been a customer for almost 20 years. Now Security is the best. They have handled my needs professionally and in a timely fashion. Any time my alarm has gone off the response has been immediate.

Thanks, Now!

Ellen C.
North Haven, CT

I am the Accounts Manager for a fire protection company that handles the National Account for large retail chain.  The negotiated contract with this company requires that we have a very quick turnaround with service calls when it comes to their fire protection equipment.  I found Russ at NOW from researching companies in the Connecticut area in which we service.  I explained to him the criteria that we are obligated to…such as a 4 hour response time….24 hour quote for repair as well as the hourly rate that we must adhere to.  He has serviced many emergency calls in the area…always meeting the requirements.  And the feedback from the store managers has always been positive….knowledgeable technicians, explaining the issue at hand and what the resolution to fix the issue would be.   Russ always responded quickly to my emails and the phone messages that I have left with his answering service.  I would highly recommend NOW Security as a top rated Security company.

Deborah R.


The peace of mind that comes from turning my alarm on at night cannot be expressed.  Thank you NOW Security for ensuring that my family and I are safe and sound!

Victoria L.
Wallingford, CT

I have done business with the Kieslich’s since 2007.  Their staff is professional and their technicians are knowledgeable and responsive.  We rely on NOW Security for all of our real estate security needs across the state.

Nick Lombardi
ONE SOURCE Companies